Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Mexborough | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Mexborough is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Mexborough, an online pharmacy weight loss clinic serving Mexborough and the wider UK. As a data controller, we are responsible for the personal information you provide to us. Our GPhC registration number is 9012511.

2. Data We Collect

When you use our services, we may collect the following types of information:

Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
Health information: Medical history, current medications, weight, BMI, and any other clinical details necessary to provide safe pharmacy services.
Payment information: Billing details processed securely through our payment provider.
Technical data: IP address, browser type, and website usage data collected through cookies.
Communications: Records of any correspondence between you and our team.

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations.
To process and fulfil your orders, which are dispatched within 1 working day once approved by our pharmacist.
To maintain accurate and up-to-date patient records as required by pharmacy regulations.
To communicate with you about your treatment, orders, and any necessary follow-up.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To improve our website and services based on anonymised usage data.

Your health data is classified as special category data under UK GDPR. We process this data on the basis of providing healthcare treatment and, where required, with your explicit consent.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies to keep the website functioning correctly, and analytical cookies to monitor website performance. We do not use cookies to track you across other websites or serve targeted advertising.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare providers: We may share relevant clinical information with your GP or other healthcare professionals where it is necessary for your care or required by clinical guidelines.
Regulatory bodies: We may disclose information to the GPhC, NHS, or other authorities where we are legally required to do so.
Service providers: We work with trusted third-party providers for payment processing, IT support, and delivery services. These parties are contractually bound to protect your data and may only use it for specified purposes.

All third parties we work with are required to handle your data securely and in line with UK GDPR requirements.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, your data will be securely deleted or anonymised. Payment records are retained in accordance with financial and legal obligations.

7. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information against unauthorised access, loss, or disclosure.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns about how we handle your data with the relevant supervisory authority if you are not satisfied with our response.